ADA Accessibility
The Alabama A&M Department of Athletics is committed to guests with disabilities. AAMU Event Center is designed with accessible parking, restrooms, concessions and seating areas. For more information, fans can call the Bulldog Ticket Office at (256) 372-4700.
ATMs
ATMs are not available at the AAMU Event Center.
Autographs
Autographs are only available during special events or promotions by the Department of Athletics. Autograph requests are made through Athletics Communications Office.
Automobile Assistance
Fans can call DPS at (256) 372-5555
Backpacks
For security purposes, backpacks and large bags are not permitted in the AAMU Event Center. Purses, small handbags, small diaper bags, etc. will be permitted. All bags are subject to search.
Ball Return Policy
Basketballs that enter the seating area must be returned to the court.
Banners and Signs
Event related signs, flags, banners and posters are welcome inside the facility to show fan support during events.
The following guidelines relate to these items:
- Must be relevant to event
- May not be larger than four (4) feet tall and eight (8) feet wide
- May not contain commercial messages, logos or political endorsements
- May not be attached to a stick, pole or anything of the like
- May not obstruct any arena or event signage
- May not contain or display obscene or offensive language and/or pictures as determined by the AAMU Event Center management
- May not contain derogatory or unsportsmanlike comments directed to the opposing team’s players or fans, field officials or arena personnel
- May not be constructed or displayed in a manner that may obstruct the view of other guests or in any way create a safety hazard for others as determined by the AAMU Event Center management
- Any sign, flag, banner or poster may be removed, at any time, at the sole discretion of the AAMU Event Center management.
Cameras
Cameras are permitted inside the AAMU Event Center as long as their use does not interfere with the game or other guests’ enjoyment of the event. Pictures of the game are for personal use only and may not be sold. Tri-pods, mono-pods, multiple lenses and lenses longer than 8 inches are prohibited from use on the concourse or in the stands. Video cameras and video recording of events are prohibited.
Children
Children age six (6) years and under will get in free of charge.
Code of Conduct
The Alabama A&M Department of Athletics is committed to creating a safe, comfortable and enjoyable experience for our guests. Our staff will proactively support an environment free from the following behaviors:
- Intoxication or other signs of impairment related to alcohol consumption
- Behavior that is reckless, dangerous, materially disruptive or illegal in nature
- Fighting, taunting or threatening remarks or gestures
- Sitting in a location other than the guests ticketed seat
- Any material disruption to the progress of the event by guest’s actions (including entering the field of play or throwing objects onto the field)
- Failing to follow instructions of stadium personnel or law enforcement officers.
- Verbal or physical harassment of the opposing team’s players or fans, field officials or arena personnel
- Entering the stadium with a prohibited item
Continued inappropriate behavior may result in the guest being ejected, arrested by police or having his/her tickets revoked. All Season Ticket members are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets. Fans who see someone violating the code of conduct should notify stadium security or tweet @BulldogGameday.
Concessions
Aramark is the official concessionaire for Alabama A&M University and Louis Crews Stadium. Concession stands are located throughout the stadium on the concourse level and will accept cash.
Ms. Felicia Wilson
Director of Dinning Service
ARAMARK at (256) 372-5708
Concession Discounts for Season Ticket Members
There are NO concession stand discount for season ticket members.
Game Day Twitter (X) Account
Follow Alabama A&M University Department of Athletics Game Day twitter @_AAMUAthletics for information on things such as traffic, parking, weather alerts and much more. You can also utilize this account to ask questions, report incidents and receive assistance during the game.
Arena Opening Times
The AAMU Event Center will open two (2) hours prior to the start of games for the general public and students.
Group Seating
Alabama A&M Athletics offers special discounts for groups of 20 or more. If you are part of a company, church or other organization, we invite you to join us for a fun group outing at one of our home games. Group ticket prices are available for all regular season home events. Some restrictions may apply.
Guest Services
Alabama A&M Department of Athletics strives to ensure a positive game day experience for all fans. New this year you will find Guest Service chairs located outside of each entry gate of Louis Crews Stadium to answer any questions, provide directions and assist with any needs. In addition, the Guest Service desk is available to assist you with any questions or concerns. The Guest Services desk is located at the North corner on the concourse.
Handicap Parking - Garage (Visitor Entrance)
Handicap parking is available around the home side of Louis Crews Stadium and in the Stallworth Parking Lot.
Lost Children and Guests
Lost children and guests should be taken to any police officer or event staff personnel for assistance.
Player Guests
Guests of Alabama A&M basketball student-athletes may pick up tickets located at the AAMU Event Center. Tickets will be distributed per NCAA guidelines. Guests of players are required to enter the stadium when they receive their ticket and must follow stadium policies regarding no re-entry.
Press Row - AAMU Event Center
Press Row is utilized by working gameday personnel and media only. Working press may submit requests for credentials to Athletic Communications at (256) 372-4005.
Prohibited Behavior
- Smoking, including e-cigarettes (Alabama A&M University is a Tobacco Free Campus)
- Ticket scalping
- Abusive, foul or disruptive language
- Throwing objects
- Trespassing, soliciting, peddling and loitering
- Access to the playing surface without the proper credential
- Any other item or action deemed dangerous or inappropriate
- Guests who appear to be inebriated and unmanageable will not be permitted admittance into the arena.
Prohibited Items
In conjunction with the NCAA, safety of our guests and employees is of the highest priority for our athletics event patrons. Alabama A&M University is taking reasonable precautions to ensure the safety of everyone entering the AAMU Event Center. For your safety and enjoyment, please adhere to the following guidance:
- All guests and guest’s bags will be subject to screening (metal detectors and bag search) before entering any athletic event at Alabama A&M University.
- All persons specifically consent to and are subject to bag inspections prior to entry.
- Any person or property that could affect the safety of the AAMU Event Center occupants/property shall be denied entry.
- Alabama A&M Athletics encourage guests to arrive at least 60 minutes prior to kickoff to avoid lines and to enjoy pregame and in-stadium activities.
- Alabama A&M University prohibits the possession, transportation, and use of any dangerous or potentially dangerous weapons or instruments, including but not limited to those described below on all university properties.
Any attempt to bring prohibited items into the stadium will be considered a violation of the Code of Conduct and may result in the guest being ejected, arrested or tickets being revoked. All persons and/or their belongings are subject to search. Violators of the rules of any State or City laws will be refused admission, asked to leave or ejected from stadium property. *Exceptions will be made for those with medical requirements and/or special needs.
THE FOLLOWING ITEMS ARE PROHIBITED:
- Firearms, Knives, Explosives or Weapons of Any Kind
- Backpacks, briefcases and bags.
- Exceptions: Small purses (no larger than 8x11.5 inches),
- fanny packs and diaper bags are allowed but WILL BE SEARCHED BY EVENT STAFF.
Cameras: Large lens cameras, cameras with a stand or tripod and video cameras are not permitted without a valid pass. Umbrellas and any other devices that may interfere with and/or distract any sports participant or fellow fans are strictly prohibited.
- Prohibited items must be returned to your vehicle or discarded - NO EXCEPTIONS will be made.
- Patrons who refuse to allow visual inspections of contents of bags or purses will be denied entry to the athletic facility.
- Guests who are or appear to be intoxicated and/or unmanageable will not be permitted into any Alabama A&M University athletic facility.
- These rules and procedures are applicable to faculty, staff, visitors (invited or uninvited), contractors, and guests at any University facility or event.
- Re-entry to stadium is not permitted, once a guest leaves the facility.
- Alabama A&M University Athletics reserves the right to change or modify these guidelines without notice – check the university website (www.aamu.edu) and the AAMU Athletic website (www.aamusports.com) for updates.
- Alcohol
- Animals - Except service animals (dogs) trained to work or perform task for guests with disabilities
- Therapy, comfort, companion or emotional support animals are not permitted
- Artificial noisemakers
- Cameras with lenses larger than 8 inches
- Coolers/Bottles/Cans and Thermoses
- Drones
- Firearms and weapons of any kind
- Fireworks, open flames or flammables
- Illegal Drugs
- Laser pointers
- Metal or glass containers of any kind
Re-Entry Policy
There is a NO re-entry policy in effect for the AAMU Event Center. Once a guest exits the arena, they will not be allowed back in for the remainder of the event.
Restrooms
Public restrooms are conveniently located throughout the AAMU Event Center. All restrooms are accessible to our guests with disabilities.
Strollers
Strollers are permitted at the AAMU Event Center. However, their use cannot inhibit guest movement or block any aisles. Strollers cannot be placed in a wheelchair accessible area.
Student Seating
All AAMU full-time students are admitted FREE to regular season basketball home games. All students MUST have a valid ID to enter the arena.
Tobacco Free Campus
In conjunction with the Alabama A&M University tobacco-free campus initiative, smoking, including electronic cigarettes, is not permitted on the grounds of Louis Crews Stadium and the AAMU Event Center. For more information on a tobacco free campus, please visit www.AAMUSports.com or www.AAMU.edu.